09-05-2013, 06:47 PM
Join Date: May 2013
5.1 Consumer protection laws
There are several rules aimed at strengthening consumer rights and protection in various sources of law in Norway. The most important rules are contained in the Norwegian Right of Cancellation Act 2000, the Norwegian Marketing Practice Act 2009, the Norwegian Trade and Craft Service for Consumers Act 1989, the Norwegian Housing Construction Act 1997, the Norwegian Alienation Act 1992 and the Norwegian Consumer Purchase Act 2002.
The consumer protection laws are all in accordance with various EU directives regarding consumer rights. These consumer rights should therefore not differ significantly from the consumer protection laws and regulations in other EU/EEA countries. One notable difference, however, is the 5-year warranty period under the Norwegian Consumer Purchase Act which applies to all goods made for a lifetime significantly longer than 2 years. The lifetime of products must be assessed individually. However, most consumer electronics, including mobile phones, are covered by the 5-year warranty period. For products with a shorter expected lifetime, a warranty period of 2 years applies, similar to other European jurisdictions.
Consumers can forward complaints regarding consumer affairs to the Norwegian Consumer Council and the Norwegian Market Council, which amongst other things can intervene and pass judgment in some consumer-related cases. This allows consumers to resolve their disputes more simply than going through the courts of law.
5.2 Consumer Purchase Act
The Norwegian Consumer Purchase Act, like the Norwegian Sale of Goods Act, consists of regulations regarding the sale and purchase of goods. Whilst the Norwegian Sale of Goods Act regulates purchases between any private parties, the Norwegian Consumer Purchase Act regulates purchases where the buyer is a consumer and the seller, or his representative, functions as a professional commercial seller.
The Norwegian Sale of Goods Act is designed to meet the needs of sales and purchases in the business world, and was not designed for consumer purchases. Hence the Norwegian Consumer Purchase Act was the result of a need for a set of rules that would provide adequate protection for consumers in particular.
The legislation in both laws is for the most part similar. However, the Norwegian Consumer Purchase Act generally has lower thresholds and more lenient terms and conditions when it comes to the type of claims a consumer can make due to breach of contract by the seller. The Norwegian Consumer Purchase Act is also mandatory, which means that the parties cannot agree to terms that would be less favourable to the consumer than those contained in the act.
And cameras are all deemed to be of significantly longer than 2 years...
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