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post #17 of (permalink) Old 10-19-2007, 05:42 AM
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Originally Posted by PaoloSmythe
laces ain't nothing customer services can't and won't fix.

when i shredded the laces on my old malamutes, (due to resting my board edge on my free foot when on the lift) salomon were more than happy to send me two set of replacement laces for both inner and outer, within a week, in full knowledge that i had buggered up the goods not them!

respect is due to the big Sal!
Sweet! I hope Burton is as helpful as the guys at Sal (should the problem arise).
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