Hi I had a snowboard (Rossi Templar) delivered to my in-laws in FL (I'm in Canada and they are coming back in Feb with it). They got it today and noticed scratches on the base. My first impression is that it's in the wax part and shouldn't be too big of an issue. They noted the plastic wrapping was also torn when they opened the box. Evo told me to send them some pics.
What do you guys think? I am a beginner so I'm not sure what the norm is when getting new boards.