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post #2 of (permalink) Old 05-14-2014, 01:48 PM
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I only have a HERO2, but yes, have had many many software issues. I emailed customer support back and forth many times and it always ended the same: make sure you have the most current software and best memory card. Things work OK for a while and then inevitably when I am far away from my computer (happened on Lake Tahoe wakeboarding and on a barrier reef off the coast of Belize kayaking & snorkeling) the %^&*$ camera locks up and won't work. I have concluded that we, the consumers, get used as beta testers for these products, even though we paid full price.
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