Ok, I've been calling continental to dispute my charge and all they did was play the phone game of transferring me to other people. 4 Hours on the phone and end up with nothing. No one seems to know anything about baggage refunds. The refund department claims they can only refund tickets and not baggage? It is total BS. I can't believe they are doing this.
If you are thinking about traveling continental, think again. Not only was I over charged, I was double charged. I already paid $15 my 1st check in bag online, then again $100 at the counter and it will not be refunded.
Looks like Southwest and Delta (maybe other airlines) will be my only traveling airline for future snowboarding trips.
Last edited by yusoweird; 01-01-2010 at 12:25 AM.