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post #8 of (permalink) Old 12-16-2007, 11:30 AM
Mr. Right
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Originally Posted by boarderaholic
IMO, I'd make an exeption to this. Rome's contact info is a real person to person conversation, and the response is freakishly fast!
They strike me as that type of company as well, I can't really picture calling and getting some huge suit wearing corporate dildo on the line trying to squirm out of a warranty claim. It'd probably just be another snowboarder wondering what the hell happened to his product and hoping to make the customer happy asap.
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