Wow as if they told you not to buy their product!
I would never use their product again if that's the kind of customer service they are providing. If I have to use a customer service for a product it better be damn good if not they can forget me ever choosing their product again. For example I once had an Acer computer it gave me troubles called up customer service they replaced my computer. I know their computers aren't the most reliable but they have quality customer service.