I've heard great things about their warranty department and I really like their bindings. I'm iffy on their boards though. I saw a brand new Artifact (first day on the snow) blow up on a 20 footer earlier this season. The entire sidewall split and it delamed. I don't know what that core was made out of, but it looked like dry wall.
Oh,no...I just ordered a Detail, which is a woman's version of Artifact a week ago