Hmm...those reviews are disconcerting. I guess we'll see how it goes when I use it to build kickers and when I take the level 1 course sometime next mo. hopefully. Luckily I got it from Backcountry so at least it'll be easy to return/exchange.
I was looking at the same shovel and been kinda weary about those reviews too. I think I'm leaning toward the Black Diamond Transfer 7 (Black Diamond Transfer 7 Shovel from Backcountry.com
), which actually looks like it has a longer handle than the BCA one.