Liberty Mountain here. We distribute the Pieps DSP in the US. Glad to hear that the dilemma was worked out with a software update. I know that Teton Mountaineering and Teton Village Sports are both authorized service centers in Jackson. It's not a bad idea to run a diagnostic each year just as a preventative measure. That's one of the beauties of these new beacons.
Just FYI - the warranty on the DSP is 5 years and the warranty on the Freeride is 2 years.
Also, the Freeride has it's place for sure...it's not the DSP. When I'm back in Jackson next time I can spend some time with you on this unit...it's pretty nifty once you get the hang of it.
If you need to get ahold of Liberty Mountain in the future our phone number is 800-366-2666. We are in SLC and would love to help out.
Enjoy a shot down Four Shadows for me!!!