the only issue with mine is similar. when its cold the ratchet will not go into the grooves of the plastic piece. this could happened when u ride as well. My paint has chipped on my highback but thats about it . solid bindings just make sure u check them alot
when I spoke with rome the admitted a quality control issue with the highbacks hipping. They told me that they ID the problem and the factory has fixed it. They will send you new highbacks (at their expense) and say that they will 100% NOT chip in the future.