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post #3 of (permalink) Old 02-25-2011, 05:00 AM Thread Starter
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Hey streamline thanks for getting back. That must've really sucked being a student, books are really expensive for undergrads. Your story seems to be similar to what I've heard when UPS/Fedex drops the ball, that being the customer calls the merchant, the merchant calls the courier and they have to pay (probably an insurance claim).

Was it much of a f**karound gettin the university to get your refund? I had some mail order stuff get stolen out of my letterbox when I was in Australia and the merchant was a complete douche about the situation, I eventually got a refund but it took about 4 weeks and about 6 letters of complaint.

Are the US merchants just as tight?
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