Originally Posted by hvalley76

Good for you for taking them to task on this!

I ordered some bindings from them a few months ago as well. The bindings were a closeout deal at a very good price (last year's model). The website listed them as in stock and allowed me to purchase them. My credit card was immediately charged. Later, i read some negative comments about them so I called the customer service line. Turns out the bindings already sold out. Luckily, I was able to get through on the phone and cancel my order within 24 hours, many people say they cannot.

Their policy is that you must cancel an order within 24 hours or no refund at all. Sounds pretty shady to me. You advertise something for sale that you do not have and cannot get, immediately charge my card and refuse to refund my money? Sounds like theft to me. I'm glad you are pursuing this, I should have as well.