Hahaha that's really funny. I work in Pagosa Springs and I recently did a installation there. The kid is pretty dumb. The guy seemed cool but I had a hint that he can turn into a dick really quickly. He continued to tell us how to do our job... Not okay.
If you want to stay somewhere nice choose the First Inn which is one of the first places on the right when you get into town from the resort. The guy who owns the places is super chill and usually can get you a nice deal(pay cash).