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post #4 of (permalink) Old 03-13-2008, 07:02 PM
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Location: Dirty Jersey
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my worst customer service experience was when i went in to brave new world (a surf/snowboard shop near my house) and asked them if they could order me a clear lense for my goggles. The guy told me it was going to cost me 60+ dollars for a lens and that i was better off buying new goggles, and he wasnt exactly polite about it. I went home, went online and the lens ended up costing me 15$ shipped.

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