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Thread: What's your worst customer service experience? (board/equipment)
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Old 03-13-2008, 11:30 PM   #6 (permalink)
squishydonut
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Join Date: Nov 2007
Posts: 496
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Quote:
Originally Posted by BiggerThanYours View Post
my worst customer service experience was when i went in to brave new world (a surf/snowboard shop near my house) and asked them if they could order me a clear lense for my goggles. The guy told me it was going to cost me 60+ dollars for a lens and that i was better off buying new goggles, and he wasnt exactly polite about it. I went home, went online and the lens ended up costing me 15$ shipped.
i've had a similar experience in regards to goggles, and i know that they have the part available-i just ran into a brick wall trying to get it. eh.

i just don't see what's so tough 'bout getting a hold of a spare goggle strap.
Last edited by squishydonut; 03-14-2008 at 02:12 AM.
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