Originally Posted by BiggerThanYours
my worst customer service experience was when i went in to brave new world (a surf/snowboard shop near my house) and asked them if they could order me a clear lense for my goggles. The guy told me it was going to cost me 60+ dollars for a lens and that i was better off buying new goggles, and he wasnt exactly polite about it. I went home, went online and the lens ended up costing me 15$ shipped.
i've had a similar experience in regards to goggles, and i know that they have the part available-i just ran into a brick wall trying to get it. eh.
i just don't see what's so tough 'bout getting a hold of a spare goggle strap.