Snowboarding Forum - Snowboard Enthusiast Forums - View Single Post - What's your worst customer service experience? (board/equipment)
View Single Post
Old 03-13-2008, 11:30 PM   #6 (permalink)
squishydonut
Senior Member
 
Join Date: Nov 2007
Posts: 498
Default

Quote:
Originally Posted by BiggerThanYours View Post
my worst customer service experience was when i went in to brave new world (a surf/snowboard shop near my house) and asked them if they could order me a clear lense for my goggles. The guy told me it was going to cost me 60+ dollars for a lens and that i was better off buying new goggles, and he wasnt exactly polite about it. I went home, went online and the lens ended up costing me 15$ shipped.
i've had a similar experience in regards to goggles, and i know that they have the part available-i just ran into a brick wall trying to get it. eh.

i just don't see what's so tough 'bout getting a hold of a spare goggle strap.

Last edited by squishydonut; 03-14-2008 at 02:12 AM.
squishydonut is offline   Reply With Quote