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neednsnow · 03-29-2008, 08:07 AM

I have heard instances where people call the company and they'll send you replacement parts. One of my ratchets broke on my binding while in Colorado. I e-mailed the Flow Customer Service and got no response. Is there someone I can contact or do I have to go through my retailer?

Suggestions?

03-29-2008, 08:07 AM	#1 (permalink)
neednsnow -LIFETIME MEMBER- Join Date: Nov 2007 Location: PA Posts: 1,208	Flow Customer Service I have heard instances where people call the company and they'll send you replacement parts. One of my ratchets broke on my binding while in Colorado. I e-mailed the Flow Customer Service and got no response. Is there someone I can contact or do I have to go through my retailer? Suggestions? __________________ Neednsnow.com: Traveling the States and Taking Pictures