Rome has issues and that is undeniable. They have outstanding customer service, but that can only take you so far.
What bothers me most is the type of problems their bindings are rife with. They are all minor problems that should be easily resolved. It's not a case of a highback cracking or or chassis breaking in half. It's not major screws falling out. It's little things like toe strap ladders causing straps to fall off or break in this case. Forward lean adjustment knob unlocking. Paint chipping.
Rome's 390/Boss and Targa are outstanding bindings no doubt. However, the problems above ruin the experience.
I strongly advise anyone with Rome bindings to request replacement parts even if you don't have any problems right now.
Good idea. I'd hate to have to find out what I would do if this happened to me on the first run of a three day trip...