tonicusa

his company still has the audacity to post these apologies all over the web but they have refused to change their unfair store policies. They still state they will charge your credit card as soon as you order and even if the product is listed as in stock you can't get a refund. Boycott Tightboards!!!!


Order Placed when Merchandise was classified as IN STOCK:
Merchandise ordered from Boardparadise that is not in stock or is on backorder and the item was IN STOCK and available for purchase on the web site, will be dealt with as follows once Customer Service informs the customer of the estimated ship date from the Vendor.
Wait for the backordered merchandise to arrive.
Cancel the backorder and choose a similar item as a substitute (any cost differences will be refunded or charged accordingly)
Cancel the backorder and Request a Store Credit.