Originally Posted by rob7289
i have heard they will replace the highback if chipping occurs....do not know from experience tho... also romes customer service has been known to be good..meaning they will replace pretty much anything on the binding.... even though i have never had one good experience with them. it took me 4 emails..numerous calls..and 3 weeks just to get some convert disks sent to me.
They have amazing customer service, I have a pair of 2012 Rome 390 Boss bindings and I lost my Cantings. I told them it was my fault that I misplaced them and they sent me a new set free