Drunk with power...er beer.
Join Date: May 2010
Location: Vancouver, BC, Canada
Mentioned: 1 Post(s)
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Quoted: 23 Post(s)
Why do people think stuff like this should be free?
Technically true. No company is legally or morally obligated to give away anything. (not strictly true, but the exceptions are nit-picking)
However, being too douchy about charging for every little thing can backfire. You make your customers into active enemies and it'll cost you one way or another. And nothing pisses off a customer faster than the feeling that they're being nickel-and-dimed.
Coffee is your friend. Everyone else is an acquaintance.