I bought a Contour Roam a year ago that had the same problem. It was a known problem at that time! How in the hell are they still making product with a known issue? Are they mental?
In my case, I got such a good deal that I didn't care, but for someone who might actually want to capture audio, I can see this being infuriating.
At this stage I'm all for a boycott. Frankly with some of the competing products that are out now, Contour better pull up their socks or they are out of business.
Coffee is your friend. Everyone else is an acquaintance.