I bought a Contour Roam a year ago that had the same problem. It was a known problem at that time! How in the hell are they still making product with a known issue? Are they mental?
In my case, I got such a good deal that I didn't care, but for someone who might actually want to capture audio, I can see this being infuriating.
At this stage I'm all for a boycott. Frankly with some of the competing products that are out now, Contour better pull up their socks or they are out of business.
I hate the parts between winter