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Old 11-26-2012, 11:01 AM   #8 (permalink)
UNION INHOUSE
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Location: SEATTLE, WA & COLICO, ITALY
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Quote:
Originally Posted by dkzach View Post
They are absolutely the worst thing I have ever purchased. First day with them, a bolt snaps in half, and now, probably the 10th day Iv ridden them I cracked the heel cup I don't know how... It felt funky riding, I discovered it today waxing my board ...

Time to see if the union warranty is actually trust worthy...

Honestly don't know why I bought these... Learnt a lesson today...
dkzach - Call 206.632.1601 and ask for Ron. He will get you taken care of.

We had a small issue with last year's Nano Heelcups. Looks like you got one of the bad pair.

In regards to the Aluminum hardware - Don't over tighten these. If you are worried about over tightening or the high maintenance nature of aluminum hardware, just use the steel hardware that came in your box.

Give Ron a call and ask him to cover shipping too.

Sorry for the inconvenience!!!
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