Hi all - thanks for the feedback. She had some lessons. Actually it was during a lesson that it happened! Guess these things just happen for beginners sometimes. We took it up in our 30s also and aren't really that used to ice / snow in general I guess!
I have a question though... at present she's thinking about a dual protection
1) she has a pair of these impact shorts (soft padding ones - Mens Impact Thermal Underwear | Trespass
2) she has a tailsaver to go over it - Great Alternative to Crash Pads and Padded Shorts - Tailsaver!
What we're trying to figure out is would this give as much protection as:
1) a better pair of shorts - like these ones suggested Crash Pads 2500 Padded Shorts: Best Selling Padded Shorts from Crash Pads.
2) an azzpadz