My toe strap broke on my nx2-se's in 2 days on the mountain, send flow an email 4 days ago, still no response... really hoping they send me out a replacement strap because i love these bindings, they feel so solid when you're locked in. It's a little hard to get your foot in and out of the binding because the hiback catches your heel when you try to lower it down or pull it up. but other than that the bindings feel solid. 2 days is rediculous however and i really hope flow realizes this for such an expensive binding.
Let's get a look at it. Please post up a picture of the damage. I will be happy to get you a part. Flow typically is lightning fast on this stuff. What email did you use?