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post #260 of (permalink) Old 11-29-2012, 05:23 PM Thread Starter
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Hi Babyyak,

Thanks for the photos. That is definitely a warranty and it will get taken care of promptly. The email address you sent to is not correct. The best way is to use the form here:

FLOW Snowboarding | Warranty

Have you contacted the retailer that sold these to you? They will also likely be able to send you the part. If those two things don't get you a quick solution, we will be happy to send you the part.
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