Originally Posted by Wiredsport
Thanks for the photos. That is definitely a warranty and it will get taken care of promptly. The email address you sent to is not correct. The best way is to use the form here:
FLOW Snowboarding | Warranty
Have you contacted the retailer that sold these to you? They will also likely be able to send you the part. If those two things don't get you a quick solution, we will be happy to send you the part.
Thank you for the info, ill try that form out and see how that does. I bought them on eBay brand new in the box so kinda stuck in that regard. But I will report back what happens. Thank you for the help