Snowboarding Forum - Snowboard Enthusiast Forums - View Single Post - Flow Binding 2013 Q & A
View Single Post
Old 12-04-2012, 08:21 AM   #266 (permalink)
john doe
Veteran Member
 
john doe's Avatar
 
Join Date: Nov 2009
Location: St. Louis, MO
Posts: 1,402
Default

Quote:
Originally Posted by babyyak3002 View Post
Just got a call from Flow, and I'm excited to say that I am THRILLED with their customer support. not only did the man on the phone handle my request prompltly, he gave me the option of sending me the toe strap out or send me out a pair of brand new AT's and have me send back my SE's. This was great because I planned on trying to sell the SE's when I got my new strap on ebay and using that cash toward some AT's. This is just excellent customer service if you ask me, and really shows that Flow stands behind their product and cares about their customers. Can't wait to get the AT's and try them out. really happy, thank you for the help wiredsport and thank you flow.
Wait. Did they bring up switching to AT's or did you? One makes them supper cool and the other means they know the new strap can be crap.
__________________

2011 Smokin Buck Ferton 155
2013 Flow NX2-SE
2013 Flow Hylite boa
Burton Stagger pants/jacket
Smith I/O
john doe is offline   Reply With Quote