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Old 12-18-2012, 12:10 PM   #1 (permalink)
h-d
Member
 
Join Date: Jan 2012
Posts: 34
Default Rides' terrible customer service.

just read my email below.


You should try tightening your hardware before you go ride. This will solve the loosening/swiveling problem.

Thank You
Dan @ Ride

-----Original Message-----
Sent: Monday, December 17, 2012 9:01 AM
To: Ride Customer Service
Subject: Ride Snowboards: Customer Service


I purchased a Ride Kink and a pair of Rodeos about a month ago from Evo.com. I've only ridden it twice, and every 3-4 runs my right baseplate would get loose and my binding would swivel around. The left binding isn't as bad, but still does shift a bit. Please help me fix this problem.


like "oh so you mean to say the screws need to be tightened before I ride it?...are you sure?...cus im pretty sure ur supposed to just put sticky notes underneath to secure the binding"....ya no sh*t Horatio Caine i tightened it!
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