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Old 12-19-2012, 03:30 PM   #5 (permalink)
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Join Date: Dec 2007
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Posts: 875

Just email Rome CS.

I had a strap break because someone rode over it getting off the lift. Sent an email asking how I can buy and replacement and what it costs, and they just shipped two for free, no questions asked.

It was a small cheap part that needed to be replaced so it wasn't a big deal for them, but I wouldn't be surprised if they replaced it for you.
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