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Old 12-29-2012, 09:27 PM   #12 (permalink)
dreampow
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Location: Kyoto Japan
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There is another recent thread on the NOWs, several forum members who have them love the way they ride, but it seems the ladders are soft and they got chewed.

On contacting NOW they said they will send new ladders and they are aware of the issue and everyone will get new ladders if required.

Sounds like good quality customer service, if I could I would jump on the NOWs as my first choice.
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