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post #24 of (permalink) Old 01-09-2013, 08:52 AM
Toecutter
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Last night at REI I had to watch some guy try to return some very old Chaco sandals after his dog had chewed through the straps. The REI employees were trying to explain that the satisfaction guarantee does not cover destruction from his dog, but he was trying his hardest to convince them that it should. It was uncomfortable to watch.
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