Now I know it's tough for you to comprehend this with your blind fanboyism but all these people saying the same thing means it's the product not them!
Yeah, the ratchet is sticky. Not a news flash. But it's not hard to figure out. It'd be like some asshole bitching that Burton's ratchets skip. It happens, but it doesn't take a genius to figure out how to press down simultaneously while ratcheting. You can either bitch about it, or figure out you're doing something wrong.