Nito- there is a place to tuck the excess ladder on both the ankle strap and toe strap. Mine came with the ladders tucked in them. There is an opening right next to where they connect to the strap. It can a little tough to get it in there. If that is not clear i can post a pic. If that doesn't work email NOW, they are incredibly responsive. When I emailed them at the end of last season, JF emailed me back and we had a good exchange.
Thanks for the offer but my ladders were originally tucked into the leather. In order to adjust the toe cap, I had to untuck the ladder before sliding the toe cap down the ladder.
However, if you are referring to the ladder that is fed through the ratchet. Yes, please post a picture.
Thanks for your response Nito