I know it's a well known fact that Ride has good customer service, but I just wanted to share my recent expirience.
I have a pair of 2012 Ride Capo bindings and the toe caps on them had started to fray pretty badly. I sent Ride an email on Thursday of last week explaining the situation and they said they will send out a new pair no problem. They were waiting on my porch when I got home from work last night
. With their extremely fast no questions asked customer service, I will not hesitate to continue to purchase Ride products in the future.
EDIT: Just to clarify, they sent me a new pair of toe caps, not a new pair of bindings. The toe caps are easily replaceable as they are just held on by screws.