We received your strap. Thanks very much for sending that to us. In comparing it with the same strap on the same new model, it offers the same amount of locking pressure. These comments help us relay this information to the brands and build an even better product going forward.
Since that is the case can I get my strap back.
Got my new ratchets in.
First they were the wrong color and two different colors at that. Another strike on Flows customer service but I will get that resolved.
Second they did lock better then my first ratchets. Over the course of about 12 hours of riding this weekend they only moved 4-5 times. Compared to a few times an hour for the other ones. The bad is that that is still 4-5 times more then my NXT ratchets did over the course of a whole winter.
This is seriously pissing me off. What good are new features if they negate the feature that make the things work in the first place. Flow uses the fit being consistent as a strong selling point and that simply isn't true with these.
I'm hoping this gets fixed for next year's models and I can get some of those ratchets with my warranty before it runs out.
John, just start thinking I-Strap for all future Flow bindings.