Quote:
Originally Posted by sabatoa
I did something funky to my board when I busted my back. I just discovered it last night. I sent an email to NS this evening and within an hour I had a personal phone call from Never Summer and an RA to get my board sent to them as soon as I can get it boxed up.
No idea what they'll do once they receive it, whether it's covered by the 3 year warranty or not but the fast response? That is seriously killer customer service.
|
Wow, that seems the incredible compared to what my view of the company was. Hopefully they can continue to keep that level of service with everyone.
Before I went up to demo the boards, I was emailing them to get prices of boards. It always took days before I would get a response.