I was looking at NS during a recent board purchase. I decided on something else because they didn't have a model that appealed to me, but the quality and service reputation seems good.
Here's the one problem I have: My GF came on this form a couple months back to ask about board advice. She specifically said she was looking for a mainly cambered deck.
Somebody suggested a NS Lotus.
It's like they didn't even read the thread or care, somebody was asking about a womens board and they just suggested a NS. I do see that in a lot of board suggestion threads too. I happen to like certain brands more than others, but I'll usually try to suggest a few different options from different brands.
It helps keep the fanboyism in check!