Originally Posted by CK93
I was actually getting ready to buy a Never Summer until I went to a demo they had at Keystone. I loved the idea of supporting a local company. Two things changed my mind. The first guy I dealt with was really cool. He took the time to explain their boards to me and got me set up for a demo. When I came back from a few runs, it totally changed. The people there were ignorant A$$holes. They acted like they were above everybody else. They were treating other people who where there like dirt. Rolling eyes, ignoring and treating them like there were stupid. It really turned me off to how they could be acting like that.
The second reason is a shirt one of the guys was wearing. All of the employees were wearing a NS shirt except one. He was wearing a shirt that was religion bashing. Now I have no issues with people wearing any shirt, but wear it where it is appropriate. While he was there, he is acting as an ambassador to the company. That tells me that the company condones that type of views because he was representing Never Summer.
I tried to contact NS to talk to them about my experience--I got the runaround and no results. If a company is going to treat potential customers like dirt, I will not support them. When people ask me about a good board company they should look into, I tell them about the people at NS and everyone of them have ended up not buying a NS. I continue to share my experience and find more people agree than not.
There are plenty of companies that make great boards, so it comes down to how well they treat other people and customers. At this point, I will never buy a NS solely on the ethics of their company.
My opinion anyway
I would almost bet you that the reps you are so unhappy about were from Christy's, Keystone sports, or one of the other shops there at the base of the mountain that sells never summer. Neversummer probably acquired them to help with the demo and they weren't smart enough to put their best foot forward. Still a poor reflection on NS though.
I have also owned Burton, Gnu, and K2 Products, and I have found my NS stuff to be more durable and performs well for me. A friend of mne just bought a lib tech, both of us have flow bindings so we switched rides for a couple hours. After this experience, I will stick with my SL. The lib tech didn't do anything bad. The SL just does it better.