Snowboarding Forum - Snowboard Enthusiast Forums - View Single Post - Problem With Rome 390 Boss
View Single Post
Old 02-06-2013, 03:31 PM   #45 (permalink)
Slush Puppie
Senior Member
Slush Puppie's Avatar
Join Date: Aug 2011
Location: French Alps
Posts: 317

I've had a fairly bad experience with Rome's customer service/warranty also. The simplified version is: I put in a warranty ticket for a broken ankle strap in December and it basically took 35 days to get a replacement to me. In waiting for it to arrive I ended up having to to leave for my trip without ridable bindings, despite having made the enquiry a month before my trip and with no Rome retailer in the small resort, had to buy a whole new pair of bindings to be able to ride. Absolutely shafted by Rome
Slush Puppie is offline   Reply With Quote