OP: Call C3, the baseplates probably need replacing. Maybe if you are lucky, they will send you some. If you have to buy them, at least they are cheap. I seem to remember some of the baseplates from other binding companies being a bit problematic with burtons channel system.
Shouldn't of bought a shitty channel board
Productive post. I have quite a few Channel boards, and I love all of them. I think the channel and EST bindings is pretty fantastic.
let's not talk about it