The toe buckle on my Cartel's broke. The spring in the buckle failed and the ratchet no longer snapped back when I tightened my toe strap. I could still use the strap, the ratchet spring just broke.
I Emailed Burton and they sent out a new buckle for both toe straps so they match.
The piece came in less than a week which was sick!
Very happy with the service I received from Burton.