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Old 02-12-2013, 05:08 PM   #1 (permalink)
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Join Date: Feb 2012
Posts: 140
Default Big Props to Burton customer service

The toe buckle on my Cartel's broke. The spring in the buckle failed and the ratchet no longer snapped back when I tightened my toe strap. I could still use the strap, the ratchet spring just broke.

I Emailed Burton and they sent out a new buckle for both toe straps so they match.

The piece came in less than a week which was sick!

Very happy with the service I received from Burton.

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