Join Date: Jan 2008
Location: Mountains of Mordor
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I think so, the part the back of the boot touches.
If it's the right issue this is something they're fixing for 2014. The urethane top panels can pop off the squared bolts that slide into the channels on the back of the panel if your standing on the highback and grab the panel to pull it up. With everything adjusted right you shouldnt have to be pulling too hard and "shoe horning" your boot in like with NXT's.
When getting in make sure the highback is all the way down so the straps are all the way up, that your toe strap isnt too tight, and try not to pull up on the top of the urethane panel.
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