Originally Posted by IS3_FTW
OP, please tell us more. You're leaving out major details
I havent had an issue with them for the past 3 yrs that I have been purchasing from EVO. And they're local to me. I just ordered Rome Targa bindings, and when I got them, there was missing hardware. I talked to them that day, and they asked what was missing and told me to email them pics of my binding that had missing hardware. They didnt seem like they were trying to get rid of me and not help with my issue.
To add, after I bought the bindings, EVO had dopped the price by 30%. I called customer service and they gave me the difference. In there policy, it states that if the price drops within 20 days of your purchase, you will be refunded the difference.
OP, can you elaborate more?
They told me that a board had mag, when I said I couldn't find any description of it having mag, they insisted that it did... they lied, it got here and there was no mag
They told me DC boots had the same shrinkage and as small a foot print as Burtons...Another lie...
This was multiple people who verified these things and I just ended up with one big hassle trying to get them to fix their mistakes.
Look I really am happy some people had a good experience, I don't wish anyone other than a great experience...just putting my thoughts out their that I got treated like crap and I'm a obviously a bit frustrated with it all and will never be buying anything from evo again regardless of how good their sales are.