that does suck.
my advice for your future orders. go to the product website, if available and see there description of their own products. This way, you know what your purchasing and not based on someone that doesnt know what they're talking about.
I completely agree with you, I told them that I looked at the snowboard description and they told me " I don't know what to tell you, Ive see the board and it has mag"
As far as boots go yeah, I probably should have made sure DC's shrinkage tech was as good as anyone else, I made a mistake, I took their word for it but should have just taken the extra time to fully research it myself. I appreciate the advise, I really do, I learned a few lessons from this experience, not sayin I'm perfect- but I appreciate people who just say what they know rather than acting like their an expert on something their not.