This thread sucks. Basically just complaining about an inconvenient experience. Nothing shady happened, nobody dropped the ball, it just took a phone call/email or two to get it resolved to everyone's satisfaction. Sounds like it was handled just fine, even if not above and beyond in this instance. Move on.
16 Capita BSOD . 16 NS West . 15 NS Snowtrooper BIA . 13 Salomon Pow Snake
15 Now Drive . 14 Burton Genesis
14 Flow Hylite