It has been greatly reduced by backing the ladder strap with vinyl to make it thicker but it still happens because that isn't a real solution. When it happened it was right after a long hiking session where I was throwing the board around. Something I did with my previous Flows and was never a problem.
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2011 Smokin Buck Ferton 155
2013 Flow NX2-SE
2013 Flow Hylite boa
Burton Stagger pants/jacket