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post #5 of (permalink) Old 03-03-2013, 11:13 AM Thread Starter
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Originally Posted by MGD81 View Post
This is a used snowboard sent in for a warranty claim after a fall big enough to break aluminium bindings. Like I said, bottom of the pile after the full price paying customers.
To reiterate; those bindings been thru 2+ full seasons of heavy freestyle riding. At the end of last season the ankle straps blew out and i noticed small cracks around the base.
That fall i took didnt cause the damage to the board (i knuckled on a 25-30ft jump if you must know) it just happened to lead me into inspecting my board closely and noticing the defects.

The fact is i felt ignored and disrespected. Especially since they never contacted me back, EACH time i had to be the one to email/call them after plenty time has passed.
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