Tracker 2 software issue check if you got one! - Snowboarding Forum - Snowboard Enthusiast Forums
SnowboardingForum.com is the premier Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
Old 01-10-2011, 11:46 AM   #1 (permalink)
Veteran Member
 
killclimbz's Avatar
 
Join Date: Aug 2007
Location: Front Range
Posts: 10,782
Default Tracker 2 software issue check if you got one!

Apparently there is a software issue with some of the Tracker 2 units. Looks like you just have to do a software download to fix it if you have a defective unit.

Here are the details.

BCA releases new Tracker2 software to address potential malfunction | Backcountry Access
killclimbz is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 01-11-2011, 01:26 AM   #2 (permalink)
Senior Member
 
AZred60's Avatar
 
Join Date: Jan 2008
Location: Flagstaff, AZ
Posts: 249
Default

crap my tracker2 has the version 3 software. where did you see that you could download an update? im gonna be super pissed if i have to send this thing in and miss out on riding days.
AZred60 is offline   Reply With Quote
Old 01-11-2011, 08:38 AM   #3 (permalink)
Veteran Member
 
killclimbz's Avatar
 
Join Date: Aug 2007
Location: Front Range
Posts: 10,782
Default

Check out the BCA blog link. There should be instructions there as to what you have to do. I didn't read the fine details. You may need to go into a retailer, send it to BCA, or you can do the fix yourself. I do know that your unit will need a software update to fix the issue.
killclimbz is offline   Reply With Quote
Old 01-11-2011, 11:16 AM   #4 (permalink)
Senior Member
 
AZred60's Avatar
 
Join Date: Jan 2008
Location: Flagstaff, AZ
Posts: 249
Default

Right now it looks like I have to send it in. I emailed them so hopefully they can help me do it some other way.
AZred60 is offline   Reply With Quote
Old 01-18-2011, 07:09 PM   #5 (permalink)
Veteran Member
 
Triple8Sol's Avatar
 
Join Date: Nov 2008
Location: Seattle
Posts: 4,063
Blog Entries: 2
Default

Fuuuu....I ran the test and mine is running the affected r03 software. I emailed them too, hoping to avoid/minimize downtime.
__________________
15 NS Ripsaw . 14 NS Proto HD . 14 NS Cobra . 13 Gnu Space Case EC2 . 2013 Salomon Pow Snake
14 Now Drive . 13 Now IPO
14 Flow Hylite
Triple8Sol is offline   Reply With Quote
Old 01-25-2011, 03:27 PM   #6 (permalink)
Veteran Member
 
schmitty34's Avatar
 
Join Date: Dec 2007
Location: Probably at work wasting time
Posts: 871
Default

Same here. Let me know if you guys figure out how long it's gonna take. I'm waiting for them to send the return tag and the never got back to me on how long they thought it would take.

The weather sucks here in the PNW so I wouldn't be going BC anytime soon, but I'd like to do some practicing while the snow sucks.
schmitty34 is offline   Reply With Quote
Old 01-25-2011, 03:29 PM   #7 (permalink)
Veteran Member
 
killclimbz's Avatar
 
Join Date: Aug 2007
Location: Front Range
Posts: 10,782
Default

I know some people in town here who had affected beacons. They sent their beacons in and got them back in under a week. I think for as to how long you'll be without a beacon is based on what shipping you use.
killclimbz is offline   Reply With Quote
Old 01-25-2011, 05:21 PM   #8 (permalink)
Veteran Member
 
Triple8Sol's Avatar
 
Join Date: Nov 2008
Location: Seattle
Posts: 4,063
Blog Entries: 2
Default

Same deal for me. They issued me an RMA and sent me a UPS label. Don't know when I'll actually send it in though...
__________________
15 NS Ripsaw . 14 NS Proto HD . 14 NS Cobra . 13 Gnu Space Case EC2 . 2013 Salomon Pow Snake
14 Now Drive . 13 Now IPO
14 Flow Hylite
Triple8Sol is offline   Reply With Quote
Old 01-26-2011, 11:19 AM   #9 (permalink)
Veteran Member
 
killclimbz's Avatar
 
Join Date: Aug 2007
Location: Front Range
Posts: 10,782
Default

I'd just send it in right away. Sounds like if you get it out Monday, you could have it back by the weekend.
killclimbz is offline   Reply With Quote
Old 02-18-2011, 12:13 PM   #10 (permalink)
Veteran Member
 
schmitty34's Avatar
 
Join Date: Dec 2007
Location: Probably at work wasting time
Posts: 871
Default

Yea, I sent mine in and it took about a week. I'm sure I could have made it go faster if I paid for express shipping, but I just used their return lable which I sure wasn't the fastest way.
schmitty34 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 05:19 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2
VerticalSports
Baseball Forum Golf Forum Boxing Forum Snowmobile Forum
Basketball Forum Soccer Forum MMA Forum PWC Forum
Football Forum Cricket Forum Wrestling Forum ATV Forum
Hockey Forum Volleyball Forum Paintball Forum Snowboarding Forum
Tennis Forum Rugby Forums Lacrosse Forum Skiing Forums