Union Altas '13 Toe Straps / Ratchets - Snowboarding Forum - Snowboard Enthusiast Forums
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Old 07-27-2014, 05:34 PM   #1 (permalink)
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Default Union Altas '13 Toe Straps / Ratchets

Hi There Guys,

First of all, I'm new to the forum so.. Hi Everyone!

So I got myself some Atlas 2013s last year and I am having a major problem getting the toe strap ratchet to release. I've even had to unscrew myself a few times. It's mainly my lead foot but the other one has been fairly hard also. I've heard some complaints about the Union toe straps being shite so just curious it anyone else has had this problem? I know some boots shapes can be an issue with them as well. I have Vans Encore boots if anyone has any idea about the shapes that don't work.

I've also read that they have reduced the pressure on the toe straps from 10lbs to 7lbs for probably this reason. Anyone know if this is the case and the newer vesion does alleviate this problem?

Also, if so, how would I go about swapping the straps/ratchets I've heard people have a few problems getting Union spares. I've seen some stuff at c3-shop but just want to make sure I'll be getting the latest hardware, if it does infact help. The springs in the ratchets are fairly loose anyway from trying to force them open so many times.

Or should I just switch bindings? I've had Burton Bindings in the past and never had this exreme a problem getting undone.

Cheers,
\m/
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Old 07-27-2014, 10:05 PM   #2 (permalink)
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The Atlas is a decent binding. Just shoot Union an email explaining your issue and that you'd like to keep riding the bindings and ask for new toe straps and ratchets. Ask for the ones that come on the new Force.
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Last edited by Nivek; 07-27-2014 at 10:10 PM.
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Old 07-27-2014, 10:53 PM   #3 (permalink)
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Thanks mate. I flicked them on an e-mail, but if anyone else has any infor please let me know.
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Old 07-27-2014, 11:27 PM   #4 (permalink)
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Tried on my unused 2013 MC Metafuses for the first time and found the toe strap ratchet very stiff. Applied enough pressure on it to feel like I could break it before it moved.

Might be a common thing for Unions?

I hear their support is great so I'm not concerned
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Old 07-27-2014, 11:40 PM   #5 (permalink)
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Cheers dude, hopefully I get that kind of service soon before my next mish!
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Old 07-27-2014, 11:41 PM   #6 (permalink)
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They have a couple of company dudes who are forum members so you'll probably hear from them when they next keyword search 'Union'
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Old 07-28-2014, 12:01 AM   #7 (permalink)
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Quote:
Originally Posted by Manicmouse View Post
They have a couple of company dudes who are forum members so you'll probably hear from them when they next keyword search 'Union'
Not sure about that. I sent the Union team a nice email with feedback on my Metafuses, generally praising the bindings and making some recommendations/suggestions. No response whatsoever - never even got an acknowledgment...
Contrast that with Burton who have responded to all my inquiries or issues within 48 hours (and generally much faster - even if I used the wrong email address).
Anyway, good luck.
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Old 07-28-2014, 12:20 AM   #8 (permalink)
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Ouch. Ok.

Well hopefully it's not the case, but if that does happen I'll be going back to Burton. Decided to try Unions because Hype + Travis Rice does seem to work on me.
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Old 07-28-2014, 12:20 AM   #9 (permalink)
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I have the same model and yeah it's not the best ratchet but I was able to manage. If you fit it properly to your boot and don't over tighten when strapping in it's not so bad. Some people have better luck than others, but generally speaking pre 2014 Union toe straps just blow.

From what I've heard they significantly improved the ratchet last season and their customer service is solid, so if you've already emailed them you should be on your way to solving the problem. On the other hand there are other options out there with better straps and ratchets so really just depends if you want to stick with Union or try something new.
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Old 07-28-2014, 12:23 AM   #10 (permalink)
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Well they are brand new bindings and so far that's the only problem, so I wouldn't mind not having to shell out for something else. To be honest I didn't get many days in after I bought them last year so haven't had time to judge on how they feel to ride because the only thing that's stood out is the pain in the arse of the ratchets, unfortunately.
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